Perform a variety of library duties requiring judgment in the application of policies and procedures within the access services area, involving superior service to library users, use of library automation systems, various software packages, conventional and digital library media equipment, materials and office equipment. This is an entry-level library staff position.
Department/Division Overview:
Denison University Libraries are dedicated to inspiring and supporting the Denison community to become lifelong learners. The Libraries are committed to connecting people with ideas, and to creating an intellectual commons where individuals can experience the power of sharing information.
Responsibilities:
Perform a variety of library duties requiring judgment in the application of policies and procedures within the access services area, involving superior service to library users, use of library automation systems, various software packages, conventional and digital library media equipment, materials and office equipment. This is an entry-level library staff position.
Essential Job Functions:
Perform public service and/or technical processing duties that involve crucial knowledge of library policies and procedures.
Primary Patron Services:
- Identify and respond to user needs; provide preliminary screening and initial service to users and refer unique/complex situations to a higher level for action
- Contribute to the department’s programs, goals and objectives related to quality, user satisfaction and image through teamwork, cooperation, suggestions, personal productivity and conduct.
- Provide initial screening for patron problems with library computer equipment and software programs provided on public access computers.
Primary Technical Operations:
- Enter fundamental information into online systems, search identifiable records, and/or check in/out materials, and generate reports using library automated system modules.
- Assist with materials processing for course reserves, interlibrary loan or other library operations.
- Apply basic knowledge of computer hardware operations and a limited number of software packages such as email, print and electronic document processing or specialized application used by the department.
May cover rotating shifts at service desks, and implement established procedures during emergencies or unusual situations.
Perform other duties as assigned.
Scheduled work hours for this position are:
Sundays 10:00am - 3:00pm
Tuesdays-Thursdays 9:00pm - 12:00am
Saturdays 4:00pm - 12:00am
Minimum Requirements:
High school diploma or equivalent and one year of relevant work experience; equivalent combination of college and work experience.
Preferred Requirements:
Two years of library staff experience, or a combination of some college and one year of work experience.
Our preferred candidate will have:
- Technical knowledge to provide initial screening for patron problems with library computer equipment and software programs provided on public access computers.
- Good organizational skills, ability to follow through on problems and good oral and written communications skills a must.
- Ability to apply established guidelines, policies, procedures, standards, regulations, practices, and/or laws in order to perform operations and resolve problems, including protecting user privacy.
Physical Demands:
Must be able to navigate the library. This position is responsible for opening and closing the building.
Must be able to push heavy book trucks weighing approx. 50 lbs.
Why Choose Denison?
Denison University is a leading, fully residential liberal arts college in Granville, Ohio, located just outside the Columbus metro area. Established in 1831, Denison blends a rigorous academic foundation with an award-winning approach to student mentorship and career readiness. With a vibrant campus community of 2,400 students and around 1,000 employees, Denison offers employees a supportive, forward-thinking environment dedicated to educational excellence and professional growth.
Denison provides a number of staff-focused benefits, with some highlights:
Comprehensive healthcare plan403(b) retirement savings with 10% contribution from Denison for eligible positions Starting at 10 vacation days9 paid holidaysCampus closure from Christmas to New YearsFree parking and gym membershipFree classes for employees
Want to learn more about us? Visit Denison.edu for more information.