Duties & Responsibilities: Perform clerical functions and assist with office operations related to record rebuilding, archiving, imaging, and maintenance. Process official transcripts and perform data entry. Processes various documents requiring knowledge of relevant departmental policies and procedures and interaction with other team members; Assembles, compiles, and edits data and records using Banner. Proofread to ensure a quality product and identify errors and omissions in materials,…
expediting resolution. Analyze workflow processes, propose solutions, resolve problems/issues, prepare reports, analyze data, provide recommendations to improve workflow, and ensure appropriate use of the student information system. Follow FERPA as well as state and federal regulations. Support student information system Banner data entry and validation, training, electronic document research and workflow management, and production of student evaluation reports. Troubleshoot student information systems and related systems to ensure efficient and effective use of resources. Follow Maryland Higher Education Commission (MHEC) policies to comprehend institutional accreditations and policies. Enter course equivalencies into the Student Information System Ellucian Banner, Smartsheet, or similar, and the College Source Transfer Evaluation System (TES). Research transfer institutions to determine their accreditation, type, degree levels, calendar system, course numbering, grading system, and course transferability. Assist with quality assurance review and participate in projects to develop and improve processes and resources. Contribute to the department's continued improvement by actively participating in meetings, training sessions, presentations, and professional development opportunities. Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners. Type in data provided directly from internal and external customers. Verify data by comparing it to source documents. Retrieve data from the database or electronic files as requested. Accurately enter transfer credits into the student information system for evaluation. Assist with transfer credit evaluations and accurately enter equivalencies into the student information system. Perform other job-related duties as assigned.
