Position Overview
The Office of Audit, Risk & Compliance provides leadership and university-wide services that strengthen accountability, mitigate significant risks, and reduce the consequences of non-compliance with federal and state laws. The Risk Analyst works directly with the Insurance and Risk Management Director and others to fulfill this mission through administration of a robust insurance and risk management program for the university and its affiliated entities.
Key Competencies
- Action Oriented: the ability and desire to act quickly to resolve issues and develop solutions.
- Communication: effective communication skills with internal clients, team members, peers, and senior leaders.
- Customer and Personal Service: dedication to providing high service levels to internal and external campus stakeholders.
- Utilizing Technology: understanding and expertise with the role technology plays in risk management activities.
- Law and Government: knowledge of laws and the regulatory environment that influence higher education and KU.
Job Description
60% - Insurance Program/Claim Support:
- Aid in the compilation of underwriting data, claims information, and coverage changes.
- Actively assist units and departments with their insurance applications in order to ensure timeliness and accuracy of submissions.
- Monitor identified insurance and risk management issues, document information/data as it is received by OARC, and track through the follow-up process.
- Design, develop, and maintain tools and methods to collect and store insurance and risk management related data and projects. Ensure all materials are up to date and properly stored.
- Procure certificates of insurance and verifications of providers coverage/claims history upon request along with other requested information in a timely manner.
- Ensure that invoices for insurance coverage are processed, allocated, and paid in a timely fashion.
- Maintain records, combine data from multiple platforms, and prepare reports.
- Support professional liability programs.
- Maintain a strong service focus by developing productive working relationships and regular communication with team members, university affiliates, and administration.
- Foster a consultative role regarding insurance topics throughout the university.
- Manage insurance claims by actively engaging with the impacted party/unit and ensuring that communication with the broker/insurer is efficient and that all parties remain informed throughout the process.
20% - Professional Liability Enrollment:
- Assist in the Graduate Medical Education professional liability enrollment.
15% - Risk Mitigation Activities/Process & Program Improvement:
- Assist with identifying additional risk mitigation measures that might accompany risk transfer and which might help to limit personal injury, property loss, or other negative financial impacts.
- Assist with improving internal risk management process in order to better and more efficiently serve customer/clients.
- Administer and manage TDX task tracking workflows.
5% - Office of Audit, Risk, and Compliance Support:
- Serve on various committees or standing meetings as needed.
- Performs other duties as assigned.
- Identify ways to improve communication and relationships with other departments and affiliates within the university.
Required Qualifications
- Bachelor’s degree in a related field and two (2) years of related experience.
- Two (2) years experience with Microsoft Office Suite and team collaboration applications.
- Work experience that required the ability to successfully prioritize and execute on multiple tasks and meet deadlines as evidenced by application materials.
- Effective written communication skills as evidenced by application materials.
- Work experience that required a keen attention to detail and effective analytical skills as evidenced by application materials.
Preferred Qualifications
- Two (2) years of experience in an insurance agency/brokerage
- Experience with the development and implementation of ERM programs as evidenced by application materials.
- Experience working within a higher education institution or comparable organization as evidenced by application materials.
- Excellent interpersonal and verbal communication skills, including strong critical thinking skills, ability to approach problems objectively, draw conclusions, and develop recommendations, as evidenced through application materials and interview process
- Experience using TeamDynamix (TDX) or web content management applications as evidenced by application materials.