Serve as a senior engineer for the University's enterprise
backup and data protection service, providing technical depth and
coverage for the service lead.
Design, implement, administer, troubleshoot, optimize, and
lifecycle-manage enterprise backup and recovery platforms, with
primary emphasis on Cohesity and comparable technologies such as
Veeam and Rubrik.
Develop and maintain backup policies, retention strategies,
recovery procedures, and data protection standards aligned with
University requirements.
Support and improve disaster recovery, cyber-recovery, data
resiliency, and recoverability capabilities, including regular
validation and testing of recovery processes.
Monitor and optimize backup infrastructure for performance,
capacity, reliability, availability, and successful
recoverability.
Lead troubleshooting and root-cause analysis of complex backup
and infrastructure issues, including problems spanning storage,
virtualization, networking, operating systems, and
applications.
Engineer and support enterprise storage services, including
NetApp and comparable storage technologies.
Perform storage provisioning, capacity planning, performance
analysis, upgrades, lifecycle management, and troubleshooting.
Provide engineering support for virtual server hosting
environments, including VMware and Nutanix platforms.
Develop and improve automation, monitoring, documentation,
operational procedures, and engineering standards to increase
service reliability and operational efficiency.
Participate in infrastructure architecture, technology
evaluations, platform migrations, upgrades, hardware refreshes, and
strategic modernization initiatives.
Collaborate with infrastructure, networking, cloud,
cybersecurity, application, and other technical teams to deliver
secure, reliable, resilient, and recoverable services.
Work independently on complex technical initiatives and
escalated infrastructure problems, providing senior-level technical
analysis and recommendations.
Provide technical mentorship and knowledge transfer to other
engineers and administrators, helping strengthen team coverage and
operational continuity.
Other duties and responsibilities as assigned.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology,
Engineering, Information Systems, or a related technical field, and
a 3 to 5 years of progressively responsible experience supporting
enterprise infrastructure environments, or an equivalent
combination of education, training, and relevant professional
experience is required. 10 years of experience is preferred.
- Extensive experience engineering and supporting enterprise
backup and data protection technologies, preferably Cohesity, with
experience in Veeam, Rubrik, or comparable enterprise backup
platforms highly desirable.
- Demonstrated experience with enterprise storage technologies,
preferably NetApp, including storage provisioning, performance,
capacity management, troubleshooting, and lifecycle
management.
- Experience supporting enterprise virtualization platforms,
including VMware and/or Nutanix AHV.
- Strong knowledge of backup architecture, recovery strategies,
retention policies, disaster recovery, cyber recovery, and data
resiliency principles.
- Demonstrated ability to design, implement, troubleshoot, and
optimize complex enterprise infrastructure systems rather than
solely perform routine administration.
- Experience troubleshooting complex issues across backup,
storage, virtualization, networking, operating systems, and
application infrastructure.
- Strong understanding of enterprise infrastructure security,
availability, monitoring, capacity planning, and operational best
practices.
- Demonstrated ability to work independently, lead complex
technical initiatives, and provide senior-level technical guidance
and mentorship.
- Strong written and verbal communication skills, including the
ability to communicate technical concepts effectively with
technical teams, vendors, leadership, and service
stakeholders.
- Experience working in large, complex enterprise environments;
higher education, healthcare, research, or similarly decentralized
environments is desirable.
Job Location - City, State
Philadelphia, Pennsylvania
About Information Systems & Computing:
Information Systems & Computing (ISC) is the University of
Pennsylvania's central IT organization, providing the core network,
data, voice, video, and enterprise application infrastructure and
services upon which Penn's numerous Schools and Centers build their
unique tools and capabilities.
ISC's 300-plus employees work closely with the University's IT
organizations in order to create, deliver and support products and
services that help Schools and Centers operate efficiently and
effectively. We strive to be easy to work with, and to serve as a
trusted advisor to Penn's IT community, faculty, staff and students
in support of an environment of discovery and progress.
ISC's focus on customer service and the high-quality,
cost-effective, reliable implementation of modern IT solutions
advances the mission of the University, as well as that of each
individual School and Center. At Penn, technological freedom and
departmental autonomy represent dearly held core values. ISC
supports those ideas by providing foundational services and cogent
counsel, empowering individuals and departments to employ their
distinct strengths in support of their goals.
Learn more about us by visiting:
https://www.isc.upenn.edu/about
or
www.linkedin.com/company/penn-information-systems-computing/.
Department / School
Information Systems and Computing
Pay Range
$84,961.00 - $125,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications,
experience, skills, and education as they directly relate to the
requirements of the position, and in alignment with salary ranges
based on external market data for the job's level. Internal
organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer.
Candidates are considered for employment without regard to race,
color, sex, sexual orientation, religion, creed, national origin
(including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected
under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is
made. Consideration of the background check will be tailored to the
requirements of the job.
University Benefits
- Health, Life, and Flexible Spending Accounts: Penn
offers comprehensive medical, prescription, behavioral health,
dental, vision, and life insurance benefits to protect you and your
family's health and welfare. You can also use flexible spending
accounts to pay for eligible health care and dependent care
expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition
benefits. You, your spouse, and your dependent children can get
tuition assistance here at Penn. Your dependent children are also
eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to
help you save for your future. Penn's Basic, Matching, and
Supplemental retirement plans allow you to save for retirement on a
pre-tax or Roth basis. Choose from a wide variety of investment
options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a
substantial amount of time away from work during the course of the
year. This allows you to relax, take vacations, attend to personal
affairs, recover from illness or injury, spend time with
family-whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth
Financial, Penn offers faculty and staff (and your eligible family
members) long-term care insurance to help you cover some of the
costs of long-term care services received at home, in the community
or in a nursing facility. If you apply when you're newly hired, you
won't have to provide proof of good health or be subject to
underwriting requirements. Eligible family members must always
provide proof of good health and are subject to underwriting.
- Wellness and Work-life Resources: Penn is committed to
supporting our faculty and staff as they balance the competing
demands of work and personal life. That's why we offer a wide
variety of programs and resources to help you care for your health,
your family, and your work-life balance.
- Professional and Personal Development: Penn provides an
array of resources to help you advance yourself personally and
professionally.
- University Resources: As a member of the Penn community,
you have access to a wide range of University resources as well as
cultural and recreational activities. Take advantage of the
University's libraries and athletic facilities, or visit our
arboretum and art galleries. There's always something going on at
Penn, whether it's a new exhibit at the Penn Museum, the latest
music or theater presentation at the Annenberg Center, or the Penn
Relays at Franklin Field to name just a few examples. As a member
of the Penn community, you're right in the middle of the
excitement-and you and your family can enjoy many of these
activities for free.
- Discounts and Special Services: From arts and
entertainment to transportation and mortgages, you'll find great
deals for University faculty and staff. Not only do Penn arts and
cultural centers and museums offer free and discounted admission
and memberships to faculty and staff. You can also enjoy
substantial savings on other goods and services such as new cars
from Ford and General Motors, cellular phone service plans, movie
tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer
creative approaches for completing work while promoting balance
between work and personal commitments. These approaches involve use
of non-traditional work hours, locations, and/or job
structures.
- Penn Home Ownership Services: Penn offers a forgivable
loan for eligible employees interested in buying a home or
currently residing in West Philadelphia, which can be used for
closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible
employees on qualified expenses in connection with the legal
adoption of an eligible child, such as travel or court fees, for up
to two adoptions in your household.
To learn more, please visit:
https://www.hr.upenn.edu/PennHR/benefits-pay
Equal Employment Opportunity Statement
The University of Pennsylvania is an equal opportunity employer.
Candidates are considered for employment without regard to race,
color, sex, sexual orientation, religion, creed, national origin
(including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected
under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3401-Walnut-Street/Senior-Infrastructure-Engineer_JR00129592-1
je-300451d7184e4032bcf931e257134acb
