Systems Manager I- Course Scheduling

Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Position Details

• Posting Type: External
• Retirement Plan: TRS or ORP
• Employment Type: Employee
• Benefits Eligibility: Benefits Eligible
• Full/Part time: Full Time
• Additional Schedule Information: Monday-Friday, 8:00 a.m.-5:00 p.m.
• Advertised Salary: $60,000+, Commensurate with Experience
• Posting Date: 09/28/2026
• Open until filled: Yes
• Proposed Starting Date: 11/02/2026
• Location of Vacancy: Athens Area
• Classification Title: Systems Manager/Reporter I
• FLSA: Exempt
• FTE: 1.0

Minimum Qualifications

Bachelor’s degree in a related field or equivalent

Position Summary

The position oversees and is the primary point of contact and administrator for campus course scheduling in the student information system at the University of Georgia. The position performs several technical processes including system configuration and coordinates among 250+ course schedulers on campus as well as with the centralized class scheduling team in the Office of the Registrar to streamline technical processes and ensure data integrity in the student information system. The position administers the course scheduling calendar for the campus and provides a proactive approach to resolving course scheduling actions that negatively affect students’ registration and fee assessment. The position provides course data for submission for USG Academic Collection. The position serves as the liaison with department heads, Student Accounts, and Global Engagement for immediate resolution of course scheduling issues. The position operates independently with a great deal of autonomy and the ability to make decisions related to course scheduling.

Knowledge, Skills, Abilities and/or Competencies

• Excellent communication, organizational, analytical, and interpersonal skills
• Very detail-oriented
• Ability to grasp, retain, and explain complex concepts
• Ability to multi-task different tasks and deadlines
• Strong independent judgment and discernment
• Strong technical skills
• Knowledge of university policies and procedures
• Ability to analyze and validate data in order to troubleshoot issues

Physical Demands

• Sit at a computer for long periods of time
• Travel on campus to classrooms

Position Security and Trust

• Is driving a responsibility of this position?: No
• Is this a Position of Trust?: Yes
• Does this position have operation, access, or control of financial resources?: No
• Does this position require a P-Card?: No
• Is having a P-Card an essential function of this position?: No
• Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No
• Does this position have Security Access?: Yes

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Oversees the Campus Course Scheduling Process and System, including Course Scheduling Training and User Maintenance

• Serve as the primary administrator and subject matter expert for course scheduling in the student information system on campus.
• Maintain course scheduling calendar for course schedulers.
• Provide technical user maintenance and support for course schedulers.
• Perform technical system configuration for such processes as course scheduling, waitlisting, generated emails, etc., in the student information system.
• Provide regularly scheduled technical trainings to new and existing users on how to effectively schedule classes in the student information system.
• Accountable for the daily section cancellation process in the student information system.
• Interpret written policies and procedures for course schedulers.
• Respond to and send emails from the course scheduler email account.
• Complete course section and student data maintenance and reconciliation in the student information system.
• Serve as section mediator for cross-listed sections in the student information system.
• Reconcile Study Abroad sections in the student information system.
• Reduce registration errors that produce tuition and fee assessment issues.
• Perform miscellaneous data entry in the student information system to sections for meeting reporting deadlines.

Percentage of time: 75

Classroom Scheduling Collaboration

• Collaborate with the classroom scheduling team to promote efficiencies and troubleshoot issues related to course scheduling.
• Contact units regarding UGA centralized classroom scheduling policy compliance.
• Collaborate on course and classroom production calendars.

Percentage of time: 15

General Student Services Support

• Provide support as needed to the Office of the Registrar Service Center by triaging and answering questions from faculty, staff, students, and alumni.
• Provide guidance to students on policies and procedures related to their academic records as needed.
• Perform registration and academic record actions as needed, including but not limited to student records such as late adds, withdrawals, and applying to graduate.

Percentage of time: 10

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name: Blake Dye

Recruitment Contact Email: blake85@uga.edu