Systems Services Tech III - IT EIS Infrastructure ACAD

university mission and regional mission. The university is equally dedicated to the core values of community, including a commitment to practice civility, integrity and citizenship. As members of this community and proud Blazers we strive to uphold these core values for the advancement of the University, as stated in the Blazer Creed and reflected in our commitment to the University System of Georgia's Core Values.

Blazer Creed

Valdosta State University is a learning environment based on trust and mutual respect in which open dialogue, vigorous debate, and the free exchange of ideas are welcome. The University is equally dedicated to the core values of community, including a commitment to practice civility, integrity, and citizenship. As members of this community, and proud Blazers, we will strive to uphold these core values for the advancement of the University.

Civility - A Blazer shows courtesy and compassion as well as respect for the dignity of every human being.

Integrity - Each Blazer is responsible for his or her own actions, and our community is stronger when we contemplate the context of our decisions and uphold the principles of trust and honesty.

Citizenship - Every Blazer has an interest in the well-being of the community, and, therefore, a duty to stay informed, to make positive contributions, and to offer support to those who need help.

As a Blazer, we pledge to uphold the core principles of Civility, Integrity, and Citizenship.

Job Summary

Responsible for the administration of complex computer systems.

Responsibilities

Typical Allocation of Duties:

Administer information technology systems - 30%

Administer maintenance, troubleshooting, performance tuning, disaster recovery, and interoperability for various university UNIX, Linux, and Microsoft Windows systems, including data and services.

Tune systems and system hardware and software - 20%

Tune Operating system and Hardware/Software to maintain continued uninterrupted availability of data and services in a changing technology infrastructure.

Install, configure, and upgrade servers - 15%

Participate in the installation, configuration and upgrade of servers in a distributed physical and virtualized environment.

Maintain software and firmware patches - 15%

Maintain up-to-date levels of software and firmware to support service provided while maintaining security of data.

Project development and reporting - 10%

Participate in project development and planning and in the preparation of related reports.

Participate in disaster recovery functions - 10%

Participate in disaster recovery functions, including data backups and restores.

Supervisor Expectations:

• Provide strategic and technical leadership for cloud, DevOps, automation, and artificial intelligence initiatives supporting higher education.
• Analyze technical and business requirements, develop scalable and sustainable solutions, and recommend alternatives when proposed approaches may be impractical or introduce unnecessary risk.
• Collaborate across technical and functional teams to proactively solve problems and recommend architectural, operational, and process improvements.
• Support identity and access management technologies, including Active Directory, Microsoft Entra ID, Microsoft 365, authentication, authorization, and identity governance.
• Develop and maintain PowerShell and other automation solutions for managing identity, Microsoft 365, Azure, and enterprise infrastructure.
• Support DevOps and Infrastructure as Code (IaC) practices using technologies such as GitLab, Git, Terraform, Bicep, and CI/CD pipelines for controlled and repeatable deployments.
• Support cloud-native and application integration technologies, including APIs, containers, GitOps concepts, configuration management, and secure secrets management using technologies such as Azure Key Vault.
• Assist with the design, implementation, integration, and lifecycle management of generative AI, AI agents, enterprise AI platforms, and AI-enabled workflow automation.
• Promote responsible AI and secure technology practices through appropriate governance, data protection, access controls, security, compliance, and change management.
• Troubleshoot and monitor on-premises, cloud, hybrid, identity, endpoint, automation, and integrated enterprise systems. Assist with security, compliance, inventory, vulnerability, auditing, and operational reporting.
• Evaluate emerging technologies and recommend solutions that improve security, reliability, efficiency, scalability, and institutional capabilities.
• Develop and maintain technical documentation, operational procedures, architecture documentation, and knowledge-sharing materials.
• Assist with architecture, planning, implementation, testing, and operational transition for Information Technology projects and strategic initiatives.
• Provide professional technical support and customer service to faculty, staff, students, and University stakeholders.

Required Qualifications

Required Experience
Bachelor's degree and over three (3) years of related work experience.

Proposed Salary

$70,400

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Applicants are required to provide:

• professional references with current contact information
• documentation of academic credentials
• employment history

Please note that during the search process, VSU reserves the right to:

• ask candidates who will serve in Positions of Trust to disclose criminal record history during the initial screening process and prior to a conditional offer of employment,
• view social media outlets, and
• remove job postings without additional notification.

Employment is contingent upon:

• successful completion of a background check investigation, including a criminal background check
• reference checks

Employment may also be contingent upon the job-based requirements if applicable for your position:

• satisfactory credit check
• successful completion of a Motor Vehicle Report (MVR)
• pre-employment drug testing
• confirmation of credentials

After initial hiring, employees will be required to successfully complete all of the following training:

• New employee orientation
• VSU's Annual Compliance Training:
  • USG Ethics Policy
  • Conflict of Interest/Outside Activities Policy
  • Drug Free Workplace
  • Sexual Misconduct and Title IX
  • Family Educational Rights and Privacy Act (FERPA)
  • Motor Vehicle Policy
  • Workers Compensation (new hires)
  • Georgia Open Records Act (new hires)
  • USG Cybersecurity Training (required twice yearly)
• Job-specific training such as: FMLA and Worker's Compensation, Budget Manager training, Purchasing Training (ePro & PCard), and Defensive Driving

Equal Employment Opportunity

Valdosta State University is an equal opportunity educational institution. It is not the intent of the institution to discriminate against any applicant for admission or any student or employee of the institution based on the age, sex, race, religion, color, national origin, disability, or sexual orientation of the individual.

Background Check

• Position of Trust + Credit

Accommodations

If you are a qualified individual with a disability, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings, apply for a job on this site, or participate in the search process as a result of your disability. You can request reasonable accommodations by contacting our Benefits Team, in the Office of Human Resources at vsubenefits@valdosta.edu.

Special Applicant Instructions

Valdosta State University may provide employment-based immigration sponsorship for select positions when consistent with institutional needs, University policy, and applicable law. Sponsorship is considered on a case-by-case basis and is not available for all positions. Applicants who anticipate requiring employer sponsorship now or in the future are encouraged to contact Human Resources early in the recruitment process with questions regarding sponsorship eligibility.

Clery Disclosure

The Jeanne Clery Campus Safety Act requires institutions of higher education to publish an Annual Security and Fire Safety Report (ASFSR). The ASFSR includes crime statistics for the three previous calendar years of reported crimes that occurred on campus; in or on certain non-campus buildings or property owned or controlled by our institution; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and fire safety policies and statistics. The ASFSR is published annually by October 1 and is available online at: https://www.valdosta.edu/administration/finance-admin/police/asfr-2026-ybl.pdf. You may request a paper copy of the report by emailing openrecords@valdosta.edu.