Collections Accessibility Technician and Evening
Supervisor
Millersville University
Department: Library Services Staff
Nature of Position: Permanent, Full-time
Job Summary/Basic Function
About the position:
The Collections Accessibility Technician and Evening Supervisor is
responsible for ensuring that library users have access to print
and electronic library materials (excluding those help/collected by
Archives & Special Collections). This includes supervision of
Course Reserves, Document Remediation services, and Stacks
Maintenance. The Library Collections Accessibility Technician also
oversees all evening library operations (including Circulation
services). In addition, this position oversees Resource Sharing
Lending Workflows and assists with copy cataloging as needed.
Join Our Team at Millersville
University!
Annual Salary: $46,827
Plus a generous benefits package designed to support your
well-being and future:
- Comprehensive Health Coverage - Medical,
dental, and vision insurance
- Group Life Insurance
- Retirement Plans - Choose from two excellent
options
- Tuition Waiver - Invest in your education or
your family's
- Paid Time Off - Vacation, sick leave, and
holidays to recharge
-
Full Benefits Summary(PDF)
Why Millersville?
Nestled in beautiful
Lancaster County,
Pennsylvania, Millersville University is a proud member of
Pennsylvania's State System of Higher Education. We're known
for:
- Strong student-faculty connections
- 70+ undergraduate and 24 graduate
programs
- A stunning campus and vibrant community
- Outstanding job placement for graduates
With over
66,000 alumni across the globe, our
impact is far-reaching-and growing.
Our Mission & Values:
At Millersville, we live by our
EPPIIC values of
Exploration, Public Mission, Professionalism, Inclusion,
Integrity, and Compassion.
We are deeply committed to
Inclusive
Excellence-creating a welcoming, supportive environment
where everyone can thrive. We believe diversity is a strength, and
we actively seek individuals who bring unique perspectives and
experiences to our community.
Equal Opportunity for All:
Millersville University is an
equal opportunity
employer. We welcome applicants from all backgrounds and
are committed to providing a workplace free from discrimination.
Individuals from traditionally underrepresented groups are
strongly encouraged to apply.
Duties and Responsibilities:
Document Remediation
- Supervise workflows for document remediation requests in
compliance with ADA Title II accessibility compliance
requirements.
Remediate PDFs and other documents for Course Reserves and/or
requested by library patrons to ensure WCAG 2.1 AA
accessibility.
Monitor and delegate remediation requests.
Develop and maintain documentation and training for remediation
services.
Train and supervise student supervisors in document
remediation.
Perform quality assurance checks on all remediated documents
before delivery.
Track remediation requests and fulfillment for compliance
purposes.
Course Reserves
- Supervise all physical and electronic Course Reserves
operations and process items as needed.
- Create and maintain accurate documentation, training materials,
and forms for all Course Reserves processes.
- Train and supervise student supervisors for processing physical
and electronic reserve items, using appropriate software and
scanning equipment.
- Communicate with MU faculty regarding items on course
reserves.
- Perform annual check with MU faculty regarding the
relevancy/currency of their Course Reserve items.
- Ensure compliance with the Millersville University Copyright
Policy for Course Reserves.
- Submit copyright clearance requests to obtain permission for
use of physical and electronic reserves as needed, in accordance
with policy.
- Compile interlibrary loan (ILL) and course reserve copyright
charges for payment.
- Oversee the maintenance of all copyright files.
Lending and Borrowing:
- Processes lending requests for books and electronic articles
using the ILLiad, ReShare, and RapidX systems; others as
necessary.
- Oversee all Rapid Interlibrary loan lending requests.
- These Rapid requests are filled from electronic databases and
articles stored here on microfilm and in paper formats. Each format
requires different processing procedures using software and
equipment to fill a request.
- Abide by 24-hour turnaround for Rapid and Document Delivery
agreements and a timely manner (usually three to five business
days) for E-ZBorrow and Interlibrary loan books.
- Ensures compliance with consortial turn-around time agreements
(Rapid = 24 hrs, E-ZBorrow = 3 to 5 days)
- Oversee daily retrieval, scanning and processing of
Interlibrary Loan lending requests and Document Delivery in accord
with established policies.
- Process Access PA and IU13 requests from public schools /
libraries.
- Assist with some borrowing procedures when needed.
- Update lender profiles in Alma and ILLiad as needed.
- Track overdue interlibrary loan items shipped through lending.
Communicate with and/or invoice borrowers as necessary.
- Research the requests for materials that are not readily
identifiable through the provided databases.
- Determine if any billing charges should be applied for article
requests and loans (books, DVDs) after checking for IFM and
consulting the OCLC Policies Directory.
- Monitor the L-Delivery Lending folder and check the L-Delivery
in-box when other staff are off for more than 2 business days.
- Use Odyssey, Article Exchange, email, microfilm scanner, book
scanner and any necessary software and equipment for processing and
distributing requests
- Learn new methods, software, workflows, etc. to provide timely
accessibility of library materials to patrons.
- Use the ILS to circulate items, change due dates, renew and
recall items; create holds; check item status etc.
- Create new ILL patron accounts and update addresses in the ILS
as needed.
- Understand use of electronic journals and databases, bound
journals, and microfilm for article processes.
Evening Supervisor
- Supervise all evening Access Services operations including
Circulation and Resource Sharing Services.
- Ensure student employee coverage for closing shifts.
- Communicate facilities issues or other emergencies to
appropriate campus partners and communicates with the Director of
Library Operations and Library Technologist as needed.
Stack Maintenance:
- Supervise Stacks Maintenance for the general collections,
juvenile collection, curriculum collections, reference collection,
microfilm collection, and bound periodicals so that they remain
accessible to library patrons. This includes sorting, shelving,
shelf-reading, straightening, searching, and inventorying
items.
- Create and update range signs.
- Assess and address/repair damaged items / duplicate call
numbers / splice and repair microfilm.
- Ensure proper distribution of kick stools
- Perform regular walk-throughs of the stacks periodically to
assess stack maintenance needs in coordination with the Resource
Sharing Technician and Director of Library Operations.
- Identifies/recommends and supervises stacks projects including
collection shifts, relocation, and reconfiguration of
shelving.
- Supervise and train student workers to assist with stacks
projects as needed.
- Stack Maintenance special projects.
Cataloging
- Serves as a back-up to the Cataloging Technician
- Performs copy cataloging as needed/as time allows.
- Assists with other cataloging projects as time allows,
including eBook record cataloging
Supervision, Personnel, and Training:
- Supervise all Access Services student staff in the
evening.
- Supervise the Library Graduate Assistant.
- Ensure quality customer service and operational efficiency by
checking the accuracy of the work performed by the student
assistants.
- Issue warnings, corrective actions, and praise as appropriate
to student employees and inform colleagues of these actions and
issues.
Other:
- Monitor professional listservs; attend workshops, webinars and
conferences as appropriate.
- Use various equipment including microfilm scanners as
necessary.
- Keep current with trends in WCAG accessibility standards and
Access Services.
- All other duties as assigned.
Required Qualifications
- Four years of library-clerical work including two years of
advanced library clerical work comparable to the Library
Technician, and graduation from high school OR two years of
advanced library clerical work, and an associate degree or
equivalent training with major course work in library science OR a
Bachelor's degree.
- Prior experience working with an ILS or systems used to perform
Interlibrary Loan functions.
- Knowledge of WCAG 2.1AA accessibility standards.
- Demonstrated problem solving skills.
- Evidence of ability to train and supervise others.
- Evidence of ability to be self-directed .
- Excellent oral, written, and interpersonal communication
skills.
- Proficiency in Microsoft Office including Word, Excel,
PowerPoint, Outlook.
- Commitment to inclusive practices and working with diverse
student populations.
- Successful interview.
- Successful completion of three background checks.
Preferred Qualifications
- Earned bachelor's degree.
- Prior experience with Resource Sharing, Circulation,
Interlibrary Loan activities.
- Prior work experience in an academic library.
- Prior experience remediating documents for WCAG 2.1 AA
compliance.
- Prior experience working with Alma ILS, ILLiad, ReShare and/or
RapidX.
- Prior copy cataloging experience.
- Prior supervisory experience
Job Description
Essential Functions
Please Note: These duties are to be performed with
or without an accommodation. We are committed to providing
reasonable accommodations in accordance with Americans with
Disabilities Act (ADA).
- Ability to work in person on campus in an office setting.
- No or very limited physical effort required.
- No or very limited exposure to physical risks.
- Work is normally performed in a typical interior/office work
environment.
- Ability to sit for long lengths of time.
- Must be able to lift/pull/push up to 10 pounds.
- Dexterity of hands and fingers to operate a computer keyboard
and mouse.
To apply, please visit: https://jobs.millersville.edu/postings/15442
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