Learning Management Systems & Course Implementation Coordinator (Remote)

ESSENTIAL FUNCTIONS

LMS Coordination & Learning Systems Support (60% of time)

• Support administrative oversight of LMS, including system configuration, course shell management, and user access permissions.
• Serve as a primary point of contact for LMS-related help desk tickets.
• Configure term dates, course availability settings, release conditions, and role permissions within the LMS.
• Support the configuration, testing, and maintenance of LTI integrations, API connections, and cross-system functionality.
• Monitor LMS updates and release notes; evaluate system impact and communicate relevant changes.
• Maintain and refine LMS documentation, workflow guides, and stakeholder-facing process materials.

Course Implementation & Operational Support (40% of time)

• Implement course builds within the LMS based on finalized instructional design plans.
• Prepare courses for each new term or offering by copying content, adjusting due dates, resetting gradebooks, updating announcements.
• Manage course “flip” processes between runs, including tool resets, LTI relinking, release condition updates.
• Conduct quality assurance reviews prior to course launch.
• Support faculty and facilitators by providing training and guidance on LMS functionality.

QUALIFICATIONS AND SKILLS

• Bachelor’s degree required; Master’s degree preferred.
• 3–5 years of experience administering a Learning Management System, with Brightspace experience strongly preferred.
• Experience supporting online or hybrid course development or working in an instructional design or educational technology environment within higher education.
• Proficiency in LMS configuration, including course copying, release conditions, gradebook setup, user roles, and access management.
• Experience providing LMS-related user support and troubleshooting platform or integration issues.
• Familiarity with Learning Tools Interoperability (LTI) integrations and cross-system functionality.