Learning Specialist, School of Medicine

leaders who will contribute to mitigating health disparities and improving health outcomes in southeastern North Carolina or wherever they may practice.

The Learning Specialist provides expertise in the evaluation of students requesting academic assistance in addition to students experiencing academic difficulties as measured on course examinations and clinical performance evaluations. The Learning Specialist will also provide individualized academic coaching to medical students, including areas such as time management, test-taking strategies, knowledge organization, and academic remediation.

Key Responsibilities:

• Assists with implementing integrated plans comprising targeted programs and services designed to provide individualized structured assistance for students with academic challenges. The plans are proactive, sustained, and implemented to enhance student success and develop independent, self-motivated learners
• Assists with implementing data-driven programs and services to meet the unique needs of academically challenged students with the goal of increasing retention and graduation
• Assists with organizing and facilitating peer-led learning groups
• Works collaboratively with Lead Learning Specialist to monitor student progress and provide interventional support
• Assist with delivering group presentations and workshops on topics such as clinical reasoning, cognitive learning strategies, and preparation for USMLE Step exams
• Assist with coordinating and managing peer tutoring programs, including tutor recruitment, training, and scheduling.
• Schedule and monitor the use of academic services and resources, including tutoring and suggestions for data-driven interventions.
• Works with faculty and course directors for best practices to improve student outcomes
• Ensures compliance with federal, state, college, and other outside agency rules and regulations
• Maintain detailed records of student progress and uphold confidentiality in compliance with FERPA guidelines
• Assists in developing CAPE resources and documentation creation, data collection, data entry used for quality improvement and research
• Performs other related duties as assigned by the Lead Learning Specialist

Qualifications:

Education:

• Master’s degree in higher education, counseling, public health, or a related field required.

Experience:

• Minimum 2 years of experience in academic support, preferably in medical or health science education.
• Experience in evaluation and providing learning assistance, performance improvement as well as study skills and time management programming.
• Strong interpersonal and communication skills, with the ability to work collaboratively across departments.
• Familiarity with learning and data management systems for student progress tracking.
• Experience in working with diverse student populations, including underrepresented and/or disadvantaged students.

Key Competencies and Skills

• Strong oral and written communication
• Exceptional interpersonal skills to work well with faculty, staff, students, administration, and the public
• Excellent management skills
• Maintains confidentiality
• Strong attention to detail
• Respond calmly and appropriately in emotional situations
• Listen and communicate in a positive manner
• Collaborate and interact with healthcare professionals
• Organize and prioritize work appropriately
• Exercise independent judgments in complex and new situations
• Manage multiple concurrent projects and still meet strict deadlines
• Manage time well and work under stressful conditions
• Excellent public speaking skills
• Relate well with a diverse student population and other constituencies
• Ability to work independently as well as function effectively in a team and within a diverse group of people
• Demonstrate tact, courtesy, and discretion in dealing with faculty, staff, students, administration, and the public

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