Provides outreach to students through class presentations,
college events, and other initiatives.
Meets individually with students weekly for school visits,
virtual visits, and phone calls to understand their academic and
non-academic needs that may impact their integration, persistence,
success, and graduation completion.
Responds to at-risk reporting with appropriate student
outreach, referral, and follow-up.
Provides ongoing academic and career advisement, financial
assistance, financial literacy, transfer pathways, tutoring, and
study skill development to program participants.
Assists in the recruitment, selection, and training of tutors,
maintains tutoring schedules/sessions, and assists staff when
needed.
Understands college and university admission requirements and
effectively connects students to facilitate effective and efficient
enrollment admissions.
Facilitates supplemental instructions, transfers and cultural
visits, and resource development for and with students.
Tracks, monitors, and maintains accurate records of student
academic progress using the electronic database system.
Partners with the TRIO Student Support Services for successful
referral and application to the program within and outside of grant
institutions.
Assists the Coordinator in the evaluation process which
includes annual performance reviews, annual reports, consultant
visits, and grant submissions.
Attends SF training and participates in collegewide committees,
especially Trio-related training and Academic Advising Council
meetings.
Engages in ongoing professional development to maintain
currency in the field.
Develops and maintains relationships with internal and external
constituents for appropriate referrals.
Supervises and, when applicable, train work-study
students.
Complies with all published College Rules, procedures,
guidelines, and laws/regulations governing public employees,
including but not limited to those related to document retention
and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of
student records and other sensitive information according to
appropriate state, federal, and college regulations, policies, and
procedures.
Provides service excellence through courteous, informed,
accessible, and professional engagement.
Performs other duties as assigned.
Reports to: Coordinator, Upward Bound
QUALIFICATIONS
Required: An associate of arts degree with two (2) years of
relevant experience working with at-risk high school or
postsecondary students. Demonstrated success in overcoming barriers
like those of the project's target population or prior experience
working with this target population.
Preferred: A bachelor’s degree in psychology, guidance and
counseling, social work, or a related field and experience working
with low-income, first-generation, and post-secondary education
student populations. Demonstrated success in overcoming barriers
like those of the project's target population or prior experience
working with this target population.
General Knowledge, Skills, and Abilities:
- Ability to work successfully in a multi-cultural
environment.
- Adaptability to Change – able to be flexible and supportive,
able to positively and proactively assimilate change in rapid
growth environment.
- Analytical Aptitude & Problem Solving - able to analyze
information, problems, situations, practices and/or procedures,
collect and interpret data, reason logically, establish facts,
identify and define existing and potential issues, recognize the
interrelationships among elements, draw valid conclusions, develop
recommendations, as well as alternative courses of action, select
appropriate course, follow up, and evaluate.
- Communication – able to effectively communicate in a
professional, diplomatic, empathetic, and tactful manner using
preferred method and level as applicable to the job.
- Critical Thinking & Judgement - able to make well-reasoned,
sensible, and timely decisions based on careful, objective review
and informed analysis of available information, considerations, and
other factors.
- Customer Service – ability to respond promptly and courteously
to all questions from students and faculty, demonstrating patience
and persistence when helping students with little or no computer
skills.
- Ethics – able to demonstrate integrity, professionalism,
civility, and a high degree of ethics in all job-related
actions.
- Organization & Time Management – able to plan, schedule,
and organize tasks related to the job to achieve goals within or
ahead of established time frames.
- Problem Solving – proven skills in identifying issues,
determining their cause, developing creative solutions, and
following through with implementing resolutions.
- Relationship Management – able to personally provide a high
level of interactive service to others, building relationships and
addressing identified needs.
- Results Orientation – proven ability to set and exceed
established targets.
- Systems & Software - proficient level of knowledge of
Microsoft Office and/or relevant position software programs.
- Detail Oriented - Proven accuracy and attention to detail.
- Multi-task - Ability to expeditiously organize, coordinate,
manage, prioritize, and perform multiple tasks simultaneously to
swiftly assess a situation, determine a logical course of action,
and apply the appropriate response.
Application Process: All applicants must submit a completed
online SF application, a letter of intent, an up-to-date
resume/curriculum vitae, and unofficial academic transcripts (if
applicable) to be considered for this position. Unofficial
transcripts are
only accepted for review purposes, official
transcripts are
required prior to any offer of employment
being made.
If you are a retiree of the Florida Retirement System (FRS),
please check with the FRS on how your current benefits will be
affected if you are re-employed with the State of Florida. Your
current retirement benefits may be canceled, suspended or deemed
ineligible depending upon the date of your
retirement.
Santa Fe College (SF) is committed to maintaining a work and
educational environment that embraces diversity and where no member
of the college community is excluded from participation in, denied
the benefits of, or subject to discrimination in any college
program or activity based on: their race, ethnicity, national
origin, color, religion, age, disability, sex, pregnancy status,
gender identity, sexual orientation, marital status, genetic
information, political opinions or affiliations, or veteran status.
This commitment applies to employees, volunteers, students, and, to
the extent possible, to third parties, applicants for admission,
applicants for employment, and the general public.
sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about
discrimination or harassment, including concerns about sexual
harassment or sexual violence under Title IX, should be directed
to:
equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and/or not
to offer advertised positions. Preference will be given to eligible
veterans and spouses of veterans.
